Intelligent
Communication.
Infinite Scale.
Transform your enterprise with AI voice bots, smart IVR, automated SMS, and WhatsApp solutions — all on one platform trusted by 1,000+ businesses since 2009.
1,000+
Enterprises Served
15+
Years of Excellence
99.9%
Uptime SLA
Total Interactions Today
24,891
+18.4% vs yesterday
IVR Calls
12.4K
+14%
SMS Sent
8.2K
+7%
4.3K
+22%
Call Volume (Last 12h)
ISO 27001 Certified · End-to-end Encrypted
Campaign Live
4,200 calls delivered
AI Bot Active
Response rate: 98.7%
Trusted across industries
Everything your business needs to connect
One platform, five powerful communication channels. Built for enterprise scale, designed for simplicity.
AI Voice Bots
Deploy human-like AI voice agents that handle thousands of calls simultaneously — for support, surveys, reminders, and more.
IVR Solutions
Intelligent call routing with multi-level IVR trees. Reduce wait times and improve first-call resolution.
WhatsApp Automation
Engage customers on WhatsApp with rich media bots — FAQs, order updates, appointment booking, and more.
SMS Services
Transactional and promotional SMS delivered at scale. 99%+ delivery rate with real-time tracking.
Bulk SMS / OBD
Reach millions of customers with outbound dialing and bulk messaging campaigns — fast, compliant, and measurable.
Analytics & Insights
Deep real-time analytics dashboards. Track every call, message, and bot interaction with actionable intelligence.
Enterprise Security
ISO 27001 certified. End-to-end encryption, TRAI compliant, DND scrubbing, and audit logs.
Multi-channel Platform
Orchestrate seamless customer journeys across voice, SMS, WhatsApp, and email from one unified dashboard.
Why 1,000+ businesses choose us
The platform built
for enterprise
from day one.
Vaktel is not just a vendor — we are a long-term communication partner. We have been trusted by some of India's most demanding enterprises since 2009.
1,000+
Clients
15+
Years
99.9%
Uptime
24/7
Support
Built on trust, powered by AI
A decade and a half of experience, enterprise-grade reliability, and cutting-edge AI — all in one platform.
15+ Years of Expertise
Founded in 2009, we have helped over 1,000 enterprises solve their communication challenges across every major industry.
ISO Certified & TRAI Compliant
ISO 27001 certified security practices, TRAI DND compliance, and robust data protection for your peace of mind.
99.9% Uptime SLA
Enterprise-grade infrastructure with redundant failover ensures your communication channels are always operational.
24/7 Dedicated Support
A dedicated support team available around the clock — by phone, email, or live chat — whenever you need us.
1,000+ Certified Customers
A diverse portfolio of certified clients spanning Hospitality, Airlines, BFSI, Government, and Enterprise sectors.
Next-Gen AI Technology
Powered by the latest in natural language processing and voice AI, delivering human-like interactions at machine scale.
Designed for your industry
15+ years of deep domain expertise across six major verticals. We speak your industry's language.
Delight guests at every touchpoint
Automate reservation confirmations, room service requests, and loyalty program updates. Our IVR and WhatsApp bots give hotels a 24/7 concierge experience without adding headcount.
- Reservation confirmation via SMS/WhatsApp
- AI voice check-in & check-out
- Guest feedback surveys
- Loyalty point notifications
Hospitality Solutions
Powered by Vaktel
Trusted by industry leaders
Hear from enterprises across India who rely on Vaktel every day.
Vaktel's IVR and WhatsApp automation transformed our guest communication. We saw a 40% reduction in front-desk call volume within the first month, and our guest satisfaction scores improved dramatically.
Rajesh Mehta
The AI voice bot handles our loan reminder calls with remarkable accuracy. TRAI compliance is seamless, and our collections efficiency improved by 35%. The Vaktel team was incredibly supportive during onboarding.
Priya Sharma
We deployed Vaktel's bulk SMS and OBD system for a citizen awareness campaign reaching 2 million people in 48 hours. The reliability and delivery rates were outstanding. Truly enterprise-grade.
Ankit Verma
Vaktel's WhatsApp bot qualifies our property leads automatically and books site visits. Our sales team now spends time on hot leads only. It has genuinely changed how we operate.
Deepa Nair
Flight status alerts, check-in reminders, and gate change notifications — all automated via Vaktel. Passenger complaints about missing information dropped by 60%. Exceptional platform.
Sanjay Kapoor
We integrated Vaktel's SMS gateway with our ERP in just two days. The API is clean, documentation is excellent, and the uptime has been flawless over 18 months. Best communication partner we have had.
Kavitha Rajan
Transform your business
communication today
Join 1,000+ enterprises that trust Vaktel to power their IVR, SMS, AI bots, and WhatsApp communication. Get a free demo — no commitment required.
Free setup · No credit card required · 24/7 support